Shipping policy

1. Shipping Costs

Free Shipping on orders over €99.99!

Shipping costs are calculated based on the delivery destination country, please refer to the below table. We occasionally offer free shipping promotions, which will be indicated on our website.

 

2. Processing Time

Orders are typically processed within 1-4 business days (Monday-Friday) after order. You will receive a confirmation email with the tracking details once your order has been shipped.

 

2.  Delivery Time

The total delivery time includes an order processing time of 1-4 business days (Monday-Friday) and the shipping time from our warehouse to your location.

The shipping time depends on the delivery destination country, kindly refer to the below table.

The table below provides the average shipping times over the past 30 days. Please note that we do not guarantee delivery within these timeframes, as exceptions may occur. This information is for reference only, and actual delivery times may vary depending on the specific location.

Destination	Average Time (days)	Shipping Fees (€)
United States	7-12	€9.99
United Kingdom	5-11	€9.99
Spain	6-10	€9.99
Switzerland	6-10	€9.99
Austria	5-9	€9.99
Italy	4-9	€9.99
France	6-11	€9.99
Germany	6-11	€12.99
Netherlands	6-11	€12.99
Ireland	6-11	€12.99
Portugal	10-15	€12.99
Croatia	10-15	€12.99
Denmark	8-14	€12.99
Norway	8-10	€12.99
Sweden	7-11	€12.99
Belgium	6-10	€12.99
Luxembourg	8-12	€12.99
United Arab Emirates	8-15	€12.99
Switzerland	5-9	€15.99
Saudi Arabia	10-15	€15.99
Egypt*	3-7 (DHL Expedite) 12-50	€25.99 – €125.99 (for packages up to 2.3 kg) €12.99 (for packages up to 1.3 Kg)

*Kindly note that the shipping fees to Egypt are quite high due to the nature of custom fees regulated by the Egyptian authorities. 

 

4. International Shipping

We offer international shipping to select countries. Delivery times and shipping costs vary by destination. Customs duties and taxes may apply and are the responsibility of the customer.

 

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website or through our Orders Tracking page.

 

6. Shipping Issues

If your order does not arrive or if you experience any issues with shipping, please contact our customer service team. We’ll work to resolve any problems as quickly as possible.

 

7. Delivery to PO Boxes

We do deliver to PO boxes, but please be aware that some shipping methods may not be available for these addresses.

 

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to our customer support team.